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Terms & Conditions

  • Full payment is due at the time of booking. This can be made by any card (Debit or Credit) BAC's transfer or cash.

  • Once payment has been made, it is advisable to book a batch of programme appointments in advance.

  • To achieve maximum benefit, the programmes are designed to be completed within a 12 week period.

  • If this is not possible (special circumstances may apply), it is essential that the programme is completed within 16 weeks.

  • Any outstanding sessions not taken beyond the 16 week period may be forfeited.

  • Cancellations/Rebooking:  A minimum of 24 hours is necessary to cancel an appointment.

  • Notice of less than 24 hours may result in your appointment being forfeited.

Privacy

Privacy Policy

Why do we collect personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


 

How do you use cookies and other tracking tools?

Please view the cookie setting via the pop up on our site and review or accept them there.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at sam@naturallybalancednutrition.co.uk

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at sam@naturallybalancednutrition.co.uk

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